It’s as easy as creating an account, logging in, and placing your first order. Just or go to the subscription page.

We deliver in London, on Wednesday and Thursday. On the day of your delivery, you will receive an email with an estimated delivery time. Should you need your order delivered in a specific window of time, please leave us a note in your order comments and we will do our best to accommodate your request. Because we plot our routes to be as environmentally and fuel efficient as possible, we regret that we cannot guarantee that we can fulfill this request, but we will always try our best!

We appreciate it if you are able to pay via credit card through our website. You can add your payment information to your account during sign up, and your credit card will be processed shortly after the delivery cutoff for each delivery route. For those with annual membership payments will come out as per schedule chosen automatically so you don’t have to think about it!

No membership fee! Simply start shopping!

Not at all. You can order as frequently or as infrequently as you like. We won’t deliver unless you have over $55.00 of product in your cart at the delivery cut off time.

What a great idea! You sure can, just use the lucky person’s address as the shipping address. We also have gift cards available if you’d rather allow them to create their order for themselves.

Our Microgreens are grown right at the heart of downtown London! Harvested and packaged fresh on a weekly basis! Our goal is to provide farm to fork within 48 hours!

All other products are London based companies, as our goal is to support local businesses.

Give us a call or send us an email. If we can make it happen, we will.

Definitely! Check out our subscription options. You can order on a monthly basis, or check out our annual subscription pay once and not have to think of it for the rest of the year! And enjoy bi-weekly delivery of fresh microgreens or other products!

Checking out an order has never been simpler! As long as you have $55.00 or more in your cart, your order will automatically check out at 8:00am on the day you’ve selected for your delivery.

Yes. A minimum of $55.00 in products must be in your cart to successfully checkout.

For sure! You can even shop from different devices at the same time, so long as you are logged in. Almost out of microgreens? Add it to the cart. If you have signed up for a recurring order, anything you add to your cart during the week will be added to whatever you have scheduled on your recurring order for that week.

If there’s something you’re looking for that you can’t find, let us know! We’re always adding new products to our offering and we love nothing more than to be given suggestions by our supporters. Send us an email about what you’re looking for and we’ll do our best to get it in for you.

Check out the Delivery Areas page to see if you’re in our delivery zones. Still not sure?

Send us an email with your postal code and we’ll let you know.

Typically, between 2 and 7 pm within London, and 1-9 pm for deliveries outside of London. On the day of your delivery, you will receive an email with an approximate time to expect your order, as well as any updates to your ETA.

If you need your delivery for a certain time, send us an email or leave a note in your order comments and we will see what we can do for you. We ask that you please let us know before 8:00 AM because that is when route planning starts.

If you live within Northwest London or West London (including Byron, Oakridge and Old Hunt Club), you can choose to have your order delivered Wednesday, Thursday or Friday.

If you live in one of our other delivery zones, we unfortunately can’t plan a different delivery day. We plan very efficient routes in order to keep our carbon emissions as low as possible (think public transit for veggies vs. taxis driving all over the place). Remember, you don’t need to be home at the time that we deliver unless you are paying by cash or cheque on delivery. That said, if you are close enough to drive into London, we do offer a pickup option if you need your order on a different day. Our pickup locations are our Urban farm at 71 King St, Unit 102A Thursdays through Saturdays, or the Western Fair Market on Saturdays, and Sundays.

Yes, you can. Currently, you can pick your order from us at 71 King St, Unit 102A Thursdays through Saturdays, or the Western Fair Market on Saturdays, and Sundays.

That’s not a problem. In fact, most folks tend not to be home when we deliver! Your microgreens are sent inside cooler bags.

If you are within London, we have free delivery for all orders over $55.00 We charge a $5 delivery fee on all orders under $55.00 For folks outside the city, there is a $5 delivery charge on orders over $55.00 to offset the additional time it takes to make those deliveries. It is $10 for deliveries under $55.00

Absolutely! There are lots of ways to make apartment deliveries work. Most commonly, we phone about 5 minutes in advance of your delivery and meet you in the lobby on arrival. Or, we can buzz on arrival and be let in to leave the delivery at your apartment door. Some customers feel comfortable leaving their bin in the lobby area. Other customers arrange with their building manager for us to have access to the building.

Just let us know which option works for you in the order comments section or by sending us an email.

Of course! In the top right corner of the website, select “LOGIN” followed by “Delivery Hold”.

You can select the days that you will be gone, which will make sure that if you have any recurring items added to your cart, they won’t accidentally get sent to you.

Don’t worry about it! We know life gets busy and things get forgotten. If you were planning on ordering again in the next couple of weeks just leave out two bins on your next order. If it’s going to be longer than that, we’d greatly appreciate it if you were able to drop off the bin at our warehouse at 71 King Street, Unit 102A Thursday to Friday, 10:00 - 5:00, or we can schedule a bin pickup as part of the delivery routes. Just send us an email to let us know.

Oh no, we’re sorry to hear that! Please send us an email right away and we’ll make it right.

After logging in, click on LOGIN (top right side) and edit your delivery info under Account Info; If you are moving into a different delivery zone (i.e. moving from London to St. Thomas), then please send us a message so we can make sure your account is set up correctly on our end.

We’re so sorry to see you go. We would appreciate receiving an email to let us know, and as a small business that values feedback, we would appreciate it if you include the reason, so we can help improve the program. We also ask that you deactivate any recurring orders to help keep our stock numbers accurate. Please feel free and reach out if you still have remaining jars, freezer bags, boxes or bins as well, and you can either drop them off at our London location, or we can schedule a pickup time to retrieve the items!

Click on LOGIN in the top right corner of the home screen and select Account Info.

Here you can update your billing information and your credit card information.

You can get your pickup order in as little as 2 hours. We offer curbside delivery from 12:00 - 5:00, Thursday to Friday and Saturday 10:00 - 1:00 at 71 King Street, Unit 102A or at our booth at the Western Fair Market Saturdays 8:00 - 3:00, and Sundays 10:00 to 2:00

Go to LOGIN on the top right hand of the home page, and change delivery day to a pickup option. You’ll then see the available time slots for your order. Pickups are available from 12:00 - 5:00, Thursday to Friday and Saturday 10:00 - 1:00 at 71 King Street, Unit 102A or at our booth at the Western Fair Market Saturdays 8:00 - 3:00, and Sundays 10:00 to 2:00

Nothing! There is no fee for pickups/curbside.

Give us a call at (226) 977-3393 or send an email to forestcitymicrogreens@gmail.com

if you know you can’t make it in time and we’ll figure out the next day/time that works for you.